LTCW Policies

Through this page Members can access the various policies that are current for this organisation . Click onto the relevant policy name to access the relevant policy document.

Confidentiality Policy
This policy seeks to provide clear guidelines about what confidentiality means in practice within Learning Together. This policy is intended to encourage uniformity of practice in the organisation and to protect the interests of staff, trustees, volunteers and service users.

Complaints Policy
This policy seeks to provide clear guidelines about what happens when comments or complaints are received from member organisations, other organisations that have dealings with LTC&W or members of the public. It identifies both the timescale and the process which comments or complaints will be dealt with.

Data Protection
Learning Together Cheshire and Warrington (LTCW) needs to collect and use certain types of information about people with whom it deals in order to operate. These include current, past and prospective employees, suppliers, clients/customers, and others with whom it communicates. In addition, it may occasionally be required by law to collect and use certain types of information of this kind to comply with the requirements of government departments.

This policy sets out how LTCW protects this information and ensures that it used for the purpose for which it was obtained.

Environmental Sustainability Policy
This policy sets out Learning Together’s commitment to environmental sustainability across its activities.

Equality & Diversity Policy
The policy sets out Learning Together’s commitment to equal opportunities across its activities. The legal context for the policy is a series of legislation which require organisations to combat unfair discrimination, including:

• Employment Equality (Age) Regulations 2006
• Disability Discrimination Act 2005
• Sex Discrimination Act 1986 (including Gender Reassignment Amendment 1999)
• Equal Pay Act 1970
• Race Relations Act 1976
• Rehabilitation of Offenders Act 1974

Health and Safety Policy
It is the policy of Learning Together to comply with the terms of the Health and Safety at Work Act 1974 and subsequent legislation, to provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees and volunteers; and to provide information, training and supervision for this purpose.

Learning Together also recognises and accepts its responsibility to protect the health and safety of all visitors to the workplace (including contractors, temporary staff, volunteers and any members of the public) who might be affected by our activities. Learning Together will also co-operate on health and safety matters with PSL Group as landlords.

LTCW has developed both a generic risk assessment document and a specific one for display equipment (computer monitors). You can access these by the links below.

• Generic risk assessment form and information sheet
• Generic risk assesment form only
• Risk assessment for computer display equipment

ICT Policy
This policy is intended to support the effective use of Learning Together’s ICT systems and encourage good practice in the management of that technology and those who use.

Quality Policy
Learning Together Cheshire and Warrington (LTCW) is committed to ensuring that the quality of learning, training and support that it delivers is consistent and of a high standard.

LTCW has in place quality standards that underpin the delivery of learning and guidelines for providers showing how the quality of the learner’s experience is to be assured and improved.

Skills for Life Policy
This policy sets out Learning Together’s commitment to the Skills for Life Agenda across its activities. The context for the policy is the national agenda for Skills for Life detailed in a number of key documents including:

• The Moser Report
• Skills: Getting on in business, getting on at work. DfES March 2005

Whistleblowing Policy
This Policy aims to:

• encourage employees and volunteers to feel confident in raising concerns;
• provide avenues for employees and volunteers to raise these concerns and receive feedback on any action taken;
• allow complainants to take the matter further if they are dissatisfied with LTCW’s response;
• reassure complainants that they will be protected from reprisals or victimisation for ‘whistle blowing’ in good faith in accordance with this procedure.